Delivery and Return Conditions
Delivery and return conditions Our website www.toptanesarpvesal.com is an e-export website and only sells abroad. Each product that you take is under the guarantee by the manufacturer. Therefore, returns cannot be accepted. Open and check the packages that you think were damaged during shipment in front of the company representative from whom you received them. If there is any damage to the product, do not take delivery of the product by keeping a record with the cargo company. Do not forget that you have accepted that the cargo company has fully fulfilled its duty after the product is received. Returns of products that have been opened, used, destroyed, etc., are not accepted. The customer is obliged to return the product as it was when it was delivered to him, and in case of use, to compensate the loss in the commercial value of the goods due to use. If the customer returns the product or withdraws from the purchase, the product price will be refunded within ten (10) days from the time the returned product reaches Us. In cases where it detects any opening, deterioration, breakage, destruction, tearing, use and other conditions in the product and its packaging, and if the product cannot be returned as it was when it was delivered to the customer, the product will not be returned and the price will not be refunded. For malfunctions that may occur after the product reaches the customer, authorized services of the manufacturer should be consulted. For products returned in accordance with the above conditions, the shipping fee will be paid by the customer. Transfer refunds will be made within 10 working days. After the "Cancelled" warning is displayed regarding your order, the entire amount is returned to your credit card or to your bank to which you made the transfer. By placing an order and paying, you are deemed to have accepted the above terms.